Do I need to do customers service?

No you don’t need to.

Basic customer service is definitely our job. But we put a lot of effort into delivering more than just what’s expected of any business. Customer service to us is something we do pro-actively. It’s without a doubt our most important task.

We strongly encourage both our customers and winegrowers to interact, and when it comes to questions about your wines no one can answer them better than you. We hope you agree.

Is a wine importer?

Yes and no.

Formally we act as your importer. We make sure the excise duties are paid, and we handle the shipping, handling, storing and physical distribution of the wines. This is part of our service.

But rather than a traditional wine importer, you should consider us your collaborator. A partner with all the tools you need to connect with your Danish audience.